Online Privacy Policy

At Heritage Education Funds Inc. ("Heritage"), protecting your privacy is very important to us. We treat the personal information you furnish us with the utmost respect and in accordance with this Privacy Policy. This Privacy Policy is currently applicable only to our Canadian customers and visitors when they interact with our Website.

Anonymous browsing

You can visit Heritage on the World Wide Web without telling us who you are or revealing any information about yourself, including your e-mail address. In this case, our Web servers collect the name of the domain you used to access the Internet (such as hotmail.com) and the Web site you came from and visited next. This information is used by us and our business partners to measure the number of visits, average time spent, page views, and other statistics about visitors to our Web site in general. We also use this data to monitor site performance and to make the site easier and more convenient to use.

Personal information collection

There are times when we may ask you for information about yourself to assist us in meeting your various needs including: providing you with products or services you have requested, servicing your account, improving our services, developing and/or informing you of additional products or services that may be of interest.

In these cases, your browsing will no longer be anonymous to us. To provide these services, we may need to ask you directly to provide, among other things, your name, social insurance number, physical address, postal code, e-mail address and phone number.

Please note that we do not knowingly solicit information from children and we do not knowingly market our products or services to children.

Cookies

If you are browsing, a cookie is used to help us measure the number of visits, average time spent, page views and other statistics relating to our Website. This cookie, by itself, does not reveal to us your e-mail address or who you are. If you decide to register online with one of Heritage business units, we may collect additional information to provide tailored offerings or content to you. In this case, we use cookies to recognize you on subsequent visits and make your online experience more convenient.

Cookies are small pieces of data stored by your internet browser on your computer's hard drive. They cannot be used to collect data from your hard drive, obtain your e-mail address or personal identifying information about you. You may set your browser to notify you when you receive a cookie or to prevent cookies from being sent. Please note, however, that by not accepting cookies, you will limit the functionality we can provide you when you visit our site.

Decisions based on information contained on this Website are the sole responsibility of the visitor, and in exchange for using the Website, the visitor agrees to hold Heritage harmless against any claims for damages arising from any decisions the visitor makes based on such information. No part of this site may be reproduced in any form, or referred to in any other publication without express written consent of Heritage Any links to other Internet sites ("hyperlinks") are included as a convenience for our visitors. Heritage assumes no liability for the content or the presentation of linked sites. No representation or warranty is provided for any software that may be downloaded from this Website.

This site uses AdWords remarketing, remarketing allows AdWords advertisers the opportunity to continue to market their messages through the AdWords Display Network to people who have visited their websites, for example:
• Third party vendors, including Google, show you ads on sites on the internet.
• Third party vendors, including Google, use cookies to serve ads based on a user's prior visits to our website.
• Users may opt out of Google's use of cookies by visiting the Google advertising opt-out page.

Sharing information and consumer choice

When you provide information to us, we may share your information with our affiliated companies and third party service providers for the purpose of fulfilling your requests as well as offering you other services that may be of interest to you. It is not shared with any other third party, unless requested by you or where permitted by law. We may also aggregate statistics that we gather about our customers, sales, traffic patterns and services and provide these statistics to third parties; however, when we do, these statistics will not include any personal information that identifies individuals.

How is your information secured and protected?

Heritage uses encryption and authentication tools to protect your personal information. The information you provide us through our web site is secure.

We instruct our employees with access to your information that it is to be used only in adherence with the principles set forth in this Privacy Policy and the laws applicable to each specific business. Employees who misuse customer information are subject to disciplinary action. Heritage reserves the right to modify or supplement this Privacy Policy statement at anytime. If we make any material change, we will update our Web site to include such changes.

Contests

Heritage uses a variety of contests and other promotions to increase awareness of its products and services. We generally request contact information so that we can notify you if you are a prize winner. As well, in some cases, we may contact contest entrants with product information. It is always advisable to read the entry form and contest rules before entering.

Disclaimer of Liability

Under no circumstances shall Heritage be liable for any damages including, but not limited to, special, incidental, consequential or exemplary damages, that result from the interception, alteration or use of the information or materials posted to or collected as a result of the user accessing the Heritage Website, including any damages suffered if you transmit confidential or sensitive information to us or if we communicate such information to you at your request over the Internet. Links to other websites from the Heritage Website are for convenience only. No endorsement of any third party products, services or information is expressed or implied by any information, material or content referred to or included on, or linked from or to the Heritage Website.

Online Authentication Process

When you register for a secure online service, the application you complete may include an online authentication process. You alone are responsible for keeping passwords and information safe.